Carus Dental. Go Ahead. Smile!

Patient Coordinator

Patient relations/services for scheduling, financial arrangements, and communication.

Reports to Practice Manager

Supports corporate vision and strategy.
Demonstrate knowledge of effective scheduling.
Perform all necessary paperwork in business office (i.e., patient charts, Q.A. referrals, appointment cards, welcome brochures, and financial arrangement forms).
Use proper telephone techniques.
Has ability to identify, reference, and apply insurance coverage and billing.
Demonstrates knowledge of financial policies and arrangements and presents that knowledge confidently and accurately to the patient.
Perform basic computer functions.
Understands and facilitates effective patient flow using the proper callback system.
Patient/staff rapport — makes positive contribution to office/group organization. Acts in a professional manner.
Demonstrates basic knowledge of dental terminology and applies that knowledge for proper scheduling and presentation to the patient.
Complies with American Dental Partners protocols and AAAHC standards.
Demonstrates good customer service skills.
Assists office in achieving defined goals.

6 months on-the-job experience; or
High school diploma and demonstrate ability to assume patient services representative responsibilities.

This position may include additional responsibilities that are not indicated in the job description.

To provide superior quality dental care.

Reports to Practice Manager/Lead Doctor

Support corporate vision and strategy.
Demonstrate complete knowledge and usage of dental terminology, dental instruments, tray setups, and instrument sharpening.
Take, develop and mount diagnostically acceptable radiographs.
Follow practice protocols: quality assurance, biohazards, infection control, charting, referral, emergency medicine, implants, perio program, and emergency treatment.
Demonstrate proficient skills in dental prophylaxis and proper use of cavitron/prophy jet.
Effectively communicate Oral Hygiene Instructions and dispense proper oral hygiene aids.
Comply with practice guidelines listed in employee handbook.
Chart entire dentition and hard and soft tissue evaluation, including existing restorations, decay, perio charting, and treatment documentation.
Stock all needed supplies and maintain equipment.
Understand and utilize basic insurance knowledge and financial policies.
Provide positive and professional leadership role. Demonstrate positive patient and staff report.
Properly handle specialty referrals.
Successfully maintain recall system.
Demonstrate basic knowledge of applicable computer functions.
Comply with American Dental Partners of protocols and AAAHC standards.

This position may include additional responsibilities that are not indicated in the job description.

To assist providers with patient care. Perform duties necessary to facilitate patient care.

Reports to Practice Manager

Support corporate vision and strategy.
Understand and demonstrate proper sterilization, biohazard and infection control procedures in compliance with protocol.
Demonstrate complete knowledge of dental terminology.
Perform all chairside procedures efficiently.
Demonstrate knowledge of dental instruments and proper tray setups.
Properly take, develop and mount all radiographs.
Efficiently direct patient flow through teamwork and communication.
Perform all necessary lab procedures.
Demonstrate a working knowledge of dental records and documentation.
Responsible for stocking treatment areas/carts and dental related facility inventory.
Demonstrate knowledge of dental treatment equipment maintenance procedures.
Patient/staff rapport -- makes positive contribution to office/group organization. Acts in a professional manner.
Ability to identify and explain chart sticker numbers as they relate to financial arrangements and specialty referral.
Perform basic computer function.
Demonstrate cost effective techniques when utilizing supplies and equipment.
Complies with American Dental Partners protocol and AAAHC standards.
Assists office in achieving defined goals.

Ability to meet educational requirements of the state dental board.
6 months on-the-job experience preferred.
High school diploma and demonstrated ability to assume dental assistant responsibilities.

This position may include additional responsibilities that are not indicated in the job description.